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Going Digital in Complex Contexts

photo of woman holding a phone
Save the Children
8:00am - 9:30am ET

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This event was a session at the Food Security COVID-19 Learning Event.

This session focused on discussing how changes in the global environment have impacted how we work, especially as the world moves from physical convenings to digital ones. We explored how programs have adjusted to digital trends in the face of complex operating environments where internet connectivity is limited, bandwidth and internet coverage remain ad hoc in some places, and the digital divide is more prominent in program operating areas. Facilitators shared experiences from Somalia, the Sahel, and Zimbabwe on what has worked in trying to bridge the digital divide, as well as troubleshoot areas that continue to pose significant challenges.


Jaafarsadiq Mohamed, Mercy Corps, Somalia 

Jaafarsadiq is the Team Leader for Resilience Learning Activity (RLA) at Mercy Corps, Somalia, a program that aims to provide a robust facilitation mechanism for USAID partners through a collaboration, learning and adaptation (CLA) framework in the Bay and Bakool regions of Somalia. In his role leading the RLA, Jaafarsadiq facilitates and guides Somalia Resilience Partnership (SRP) for key stakeholders composed of humanitarian and development agencies, towards common objectives and approaches for building resilience in a complex crisis. 

Nyasha Musandu, Mercy Corps, Zimbabwe 

Nyasha is the Regional Resilience Strategic Communication and Knowledge Management Advisor for Mercy Corps. She also works as the Knowledge Management and Digital Communications Specialist for the Resilience Knowledge Hub (RKH)  in Zimbabwe. The RKH is led by Mercy Corps, provides technical support to the Zimbabwe Resilience Building Fund (ZRBF). Nyasha is an avid storyteller with over a decade of experience working to bring complex development stories to life.  

Moussa Moumouni Abdoulnasser, Mercy Corps, Niger 

Abdoulnasser is the knowledge management specialist for the Sahel Collaboration and Communication Project, a consortium project led by Mercy Corps. The project is currently operating in Niger and Burkina Faso and aims to ensure the coordination of USAID-funded projects and programs by promoting communication, learning, and adaptation for collective impact. In his role as Knowledge Management Specialist, Abdoulnasser is expected to help set up and maintain a system through which learning and communication with the partners to be coordinated will take place.